Addictive Eaters Anonymous Privacy Policy

Who are we and what do we do?

​

Addictive Eaters Anonymous General Service Trust is the representative body of the worldwide fellowship of Addictive Eaters Anonymous. We are run by members in a voluntary capacity.

 

The right to anonymity is a core principle of Addictive Eaters Anonymous. We fully respect your rights to privacy and are committed to protecting your personal information by strictly adhering to privacy laws, including the European Union’s General Data Protection Regulation (GDPR).

 

This Privacy Policy explains when and how we collect, process and use your data and sets out our security practices. The Privacy Policy is primarily directed to individuals who wish to contact us to seek information, to seek assistance, to locate meetings or to attend events.

 

What we collect

 

We collect personally identifiable information that you provide to us, which is information that identifies you as an individual. This information may include your name, address or location, email address and phone number.

​

How we use your personal information and the legal basis for doing so

 

Any personal information that you provide will be used only for the purpose of providing the services and supports that we offer. We are not affiliated with any other companies, bodies or entities of any kind and we will never share or disclose your personal data or information with any third parties outside of Addictive Eaters Anonymous.

​

As engagement with Addictive Eaters Anonymous is entirely voluntary, we process personal information based on your consent.

​

We may use the information:

​​

• to provide you with details of meetings

• to provide you with any information that you request

• to respond to your requests

• to improve our level of service

​

Retention of information

 

We may retain your information for as long as needed to provide you with services, comply with our legal obligations and resolve disputes.

 

You can opt out of receiving communications from us at any time by emailing contact@aeainfo.org.

 

How we protect your personal information

 

We will take all appropriate legal, organizational, and technical measures to protect your personal information.

 

We never share your personal information with any third parties. In accordance with our Traditions, we are not associated with, or affiliated to, any other body, entity or organization of any kind.

​

Your rights

​

• Right of access – you have the right to request a copy of the information that we hold about you

• Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete

• Right to erasure – in certain circumstances, you can ask for the data we hold about you to be erased from our records

• Right to restriction of processing – where certain conditions apply you have a right to restrict the processing by us of your data

• Right of portability – subject to certain restrictions, you have the right to have the data we hold about you transferred to another organization or to receive a copy of the information where we hold it in electronic form.

• Right to object – you have the right to object to certain types of processing. Please note that we do not engage in direct marketing of any kind and do not disclose or share your personal data with any third party. Any correspondence that we send you will be requested directly by you. 

​

You can exercise any of these rights by emailing contact@aeainfo.org. 

​

Website usage information

 

We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses. We aggregate this information to understand how our visitors use our website so that we can improve it and the services we offer. These analytics do not typically identify individual users.

 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide information and support to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

​

Cookies

 

Our websites and mobile applications may use technology called "cookies". A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser's instructions or help screen to learn more about these functions and to specify your cookie preferences.

 

We only use cookies that are essential to provide a good experience, monitor and analyze the performance, operation and effectiveness of the platform and to ensure it is safe and secure to use. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

 

Links

 

Our website includes links to our content on social media pages such as Facebook and Twitter. Please be aware that if you choose to interact or share any personal information via other sites, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

 

Child policy

 

Our website is not intended for children under 13 years of age. We do not collect information from children under 13 years of age. 

 

Transfer of information

 

We are a worldwide organization and run by our members. That means your data may be processed outside your home country. If we process your information outside of the UK and the EEA, we will adhere to the same legal standards.  

 

Future changes

 

We reserve the right to modify this policy at any time. If we make any material changes to this privacy policy, we will notify you at the top of the page that it has been updated by recording the date the privacy policy was last revised at the top of this page. We encourage you to periodically review this Privacy Statement to stay informed about how we protect your personal information.

 

Concerns

 

If you have any questions or concerns that this privacy policy has been violated, please contact us at contact@aeainfo.org. You can also contact the relevant privacy or data protection authority in your own country to make a complaint. 

 

 AEA General Service Trust approved

© 2023 Addictive Eaters Anonymous General Service Trust